孩子教育需求Education planning
希望先厘清孩子的学习需要，再安排与学校或教育服务方的沟通。For families preparing focused conversations with schools or education providers.
这项服务如何推进How the work is approached
先围绕你的目标和已有安排确认问题，再明确本次需要准备、协调和交付的内容。服务范围在开始前书面确认。Review your goals and existing arrangements first, then define the preparation, coordination and outputs needed. Scope is agreed in writing before work starts.
整理学习阶段Review school stage
记录年龄、当前年级和学习体系。Record age, current year and curriculum.
说明语言与学习需要Describe learning needs
列出语言情况、适应情况与希望获得的支持。Describe language ability, adaptation needs and desired support.
确认目标时间Agree target timing
说明希望开始学习的时间以及家庭到达计划。Connect the desired school start with family arrival plans.
可约定的交付内容Possible agreed deliverables
以下是可纳入委托的成果，具体项目按实际需求确认。These outputs can form part of the engagement, subject to your actual needs.
- 孩子与家庭需求简表Child and family brief可整理孩子的学习阶段、语言需要、家庭到达计划和希望开始的时间。We can organise the child’s learning stage, language needs, family arrival plan and preferred start date.
- 学校咨询问题清单School enquiry checklist可把课程、时间、费用、语言支持和通勤问题列成向学校核实的清单。We can prepare questions for schools about curriculum, timing, fees, language support and travel.
- 教育安排待办表Education planning tasks可按家庭到达和学校沟通的时间整理资料与下一步；录取结果由学校决定。We can plan documents and next steps around family arrival and school conversations; admission remains the school’s decision.
开始前确认的安排What to agree before starting
| 服务范围Scope | 包括哪些事项、输出和跟进周期；不包含哪些工作。Tasks, outputs and follow-up period, with exclusions stated. |
|---|---|
| 费用构成Fees | 服务费与第三方费用分开列明；新增事项在确认后开展。Service fees and third-party costs are itemised separately. Additional work is agreed before it begins. |
| 时间与依赖Timing | 确认目标日期、客户补充资料时间，以及需要等待外部确认的节点。Agree target dates, information deadlines and milestones requiring external confirmation. |
| 专业判断Specialist decisions | 审批、录取、开户和专业意见，均由相关机构独立决定。Approvals, admissions, account opening and professional opinions are decided independently by the relevant institutions. |
常见问题Questions before you begin
资料还不完整，可以先沟通吗？Can I enquire with incomplete information?
可以先说明现状和缺失部分。初步沟通用于识别待确认问题，不代表申请或委托已经启动。Describe the current situation and missing information. An initial discussion identifies open questions; it does not start an application or engagement.
下一步应该做什么？What should I do next?
打开准备清单，勾选已经梳理的事项。随后进入咨询页，相关服务与已梳理内容会带入摘要。Open the preparation checklist and mark the items you have reviewed. Continue to the enquiry page with the service and reviewed topics carried into your brief.